How do I know if this is a good fit for me?
Feel free to call to discuss the particulars of your situation. I work best with people who expect to be on a healing journey, with those who are open to non-traditional techniques, and those who believe that they could be feeling / functioning better. We may NOT be a good fit if you are looking for treatment in a gym setting, only want to focus on the area that hurts, are not comfortable with non-Western treatment philosophies, or prefer to not work on the issue at home.
How do I contact my therapist?
Feel free to contact me between visits if you have any questions or concerns. I want you to feel comfortable about your home program and activities. You may use email, text, or phone and can expect to hear back within 24 hours.
What should I wear?
Layers of clothing that allows access to your skin (legs, back, neck, arms). This may include shorts, tank top, sports bra.
Will I see the same therapist each time?
Yes.
What if I am not sure that I can do a virtual visit?
We can schedule a time to do a test run on your computer to make sure that you are comfortable with the technology.
What if I need to cancel a session?
During COVID precautions, if you need to reschedule your visit for any reason, there will be no cancellation fee.
Do I need a prescription for physical therapy?
If you have an insurance plan other than Kaiser, you may start physical therapy without a referral from your doctor. California allows for “direct access” to physical therapists for 45 days or 12 visits (whichever comes first). At this time, you will need to have your MD or PA sign a physical therapy plan of care in order to continue treatment.
If you have Kaiser insurance, you must have a written medical diagnosis and / or a referral to physical therapy services prior to your first visit with Being in Balance Physical Therapy. You will need to bring a copy of a visit note or prescription for physical therapy that includes a diagnosis related to your complaint / condition.
Do you take my insurance?
Being in Balance Physical Therapy is an out of network provider. This means that we do not contract or participate with insurance companies. Patients are responsible for payment at the time of the appointment. Upon request, clients will be provided with an itemized superbill to submit for out of network reimbursement from their insurance company.
How do you accept payment?
Check, cash, credit card, HSA/FSA, PayPal.